This article will comprehensively detail these steps in ensuring your Snapchat gets fixed from its crashing glitch.
Why Will Your Snapchat Crash?
When you get the notification, “Your Snapchat has stopped working,” it could be due to several reasons. Most times, it’s because you’re running low on storage for the app to run correctly. In other instances, you’re connected to a poor network, have accumulated corrupted files, or your app is outdated. However, if it’s Snapchat’s server that’s having downtime, there’s nothing you do than wait for them to rectify the issue. You can confirm this by asking other users or going on other platforms where people will be talking about it. The formerly listed problems have solutions and will be discussed in the following headings.
Force-Close And Relaunch The Snapchat App
If you’ve been using your Snapchat for a long and it suddenly stops, it could be solved with “force-closing” and relaunching the app. You can do this on your Android or iOS device, and it’ll save you the stress of the app stopping multiple times while using it. These are the steps to follow if you’re using an Android device. If it’s on your iOS device, follow these steps to force-close and relaunch the app. This simple fix should get your app running seamlessly again. However, if it doesn’t, proceed to the following solutions.
Check Your Internet Connection
Your internet connection can be another reason why your Snapchat keeps crashing. Hence, ensure a strong internet connection using mobile data or WiFi. You can always refresh your network by turning it off and back on if it’s mobile data. However, if it’s mobile data, if you’re using WiFi, you can troubleshoot your router for a better connection.
Restart Your Device
Many of us do not recognize the importance of restarting our phones occasionally. A simple restart can fix several problems you might encounter on your mobile device. It helps to refresh and reset settings and run apps on your phone, including Snapchat. Hence, try a restart if the three above-listed solutions haven’t worked for you. If you’re using an iOS or Android device, hold the power button and tap or swipe restart in the menu that pops up. If this also doesn’t work for you, proceed to the following solutions.
Update Your Snapchat
A common reason why most apps crash is that you’re using an outdated version of the app. Developers strive to make their apps better by inculcating minor and major changes at intervals. You’re required to update these apps from your app stores for a continuous, seamless experience. Hence, if you notice your Snapchat crashing and haven’t updated in a while, it might be time to head to your App Store or Play Store for an update. These are the steps in updating your Snapchat on Android and iOS devices. Once you’re done downloading and installing the update, launch your app and see if it remedies the crashing issue.
Clear Your App’s Cache
Cache files are junk files that can also include corrupted files that cause your app to crash. This is particularly common with Android smartphones, and if you notice your Snapchat crashing at intervals, the solution might be clearing out the cache. Follow these steps to clear your Snapchat cache. These steps might differ depending on your operating system model and brand. First, relaunch your Snapchat and proceed to the next solution if it still keeps crashing.
Uninstall And Reinstall Your Snapchat
This should be the last resort but should resolve all issues with your Snapchat if the above solutions do not work. With this solution, you will have to start your Snapchat journey all over again, which means snaps, streaks, and saved messages might be lost once you reinstall. However, you should still have your added friends and subscriptions. So, if your Snapchat is still crashing after many other alternatives, follow these steps to uninstall and reinstall the app. On Android: On iOS:
Conclusion
One of these solutions will definitely fix your Snapchat crashing issue. However, you can contact Snapchat support for more guidance if it persists!
